Estudo do clima organizacional: uma análise nos escritórios de contabilidade no município de Tomé-Açu

Abstract

Several kinds of companies have been facing profound changes in relation to their organizational structure or work environment. This phenomenon is worldwide and, thus, all companies should need to focus specially in their organizational ambient (or corporate climate). Taking this scenario into account, an analysis of organizational climate stands out as an essential tool to a leader be aware of its company, in order to make thorough studies of aspects of workplace which impact on, for instance, stress, quality of work life, wellbeing, performance. The main objective of this work is to carry out a study of the organizational climate and its related factors inside a company’s workplace, aiming at as well their morale of collaborators. Also, this is an descriptive and exploratory research and was carried out in accounting offices of the municipality of Tomé-Açu and district of Quatro Bocas. The data were collected through the application of a semi-structured questionnaire containing 29 questions. The results indicated that the items with the highest satisfaction index were the work environment with a percentage of 59.09% satisfied employees and 63.64% satisfied managers and regarding the valuation in the work environment with a percentage of 68.18% satisfied employees and 81.82% highly satisfied managers. Although the result of this study evidences the satisfaction of managers and collaborators in several investigated items, it also presents significant indices of dissatisfaction and / or little satisfaction in others, in this way it is necessary to strengthen management strategies that contemplate satisfaction generating items and implement actions that can reduce or eliminate the indices that generate dissatisfaction in order to obtain a good organizational climate.